Shipping policy

At Rusty Cowgirl, we aim to get your order to you as quickly and safely as possible. Please read the details below to understand our shipping process.

Processing Times

Orders are processed within 1–3 business days after payment has cleared.
You’ll receive a confirmation email when your order has been dispatched, including tracking details (if available).

Shipping Rates & Delivery Times

We offer both standard and express shipping within Australia:

Standard Shipping: 3–7 business days*
Express Shipping: 1–3 business days*

*Delivery times are estimates only and may vary depending on your location, public holidays, or postal delays.

Tracking Your Order

All orders are shipped with a tracking number unless stated otherwise.
You can track your package via the link provided in your shipping confirmation email.

Shipping Delays

Rusty Cowgirl is not responsible for delays caused by:

Postal service disruptions
Customs processing
Incorrect shipping information provided by the customer

Incorrect or Damaged Items

If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos and your order number so we can resolve the issue.

For any questions about shipping, email us at: Rustycowgirl.co@outlook.com